Refunds Policy


Welcome to JadiandButy, your trusted source for premium Natural Ayurveda products. We are committed to providing high-quality products and ensuring your satisfaction with every purchase. However, we understand that there may be occasions when a refund is necessary. Please take a moment to read and understand our refund policy.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

A. Damaged or Defective Products
If you receive a product that is damaged, defective, or different from what you ordered, please contact our customer support team within **7 days** of receiving the item. We will offer you a full refund or replacement at no additional cost.

B. Product Not Delivered
If you have not received your order within the estimated delivery time and it is confirmed as lost or undeliverable, please contact us. We will investigate the issue and offer you the choice of a full refund or a replacement order.

2. Refund Process

To request a refund, please follow these steps

- Contact our customer support team via the provided contact information on our website or through the customer support portal.
- Provide your order number, a description of the issue, and any relevant photos if the product is damaged or defective.
- Our team will review your request and, if eligible, initiate the refund process.

3. Refund Options

Depending on the situation, we offer the following refund options

a. Full Refund - If the product is confirmed as damaged, defective, or not delivered, you will receive a full refund, including the purchase price and any applicable shipping fees.

b. Replacement - In the case of damaged or defective products, you may choose to receive a replacement item of the same kind and value, subject to product availability.

4. Refund Timelines

Once we initiate the refund, please allow for the following timelines

- Credit/Debit Card Payments - Refunds to your card will typically appear within 5-10 business days, depending on your bank's processing times.

5. Non-Refundable Situations

Please note that we do not offer refunds under the following circumstances:

a. Change of Mind- We do not provide refunds for products that you have changed your mind about or no longer want. Please make your selections carefully.

b. Personal Allergies or Reactions- If you experience an allergic reaction or other adverse effects from using our products, we cannot offer refunds. We recommend reviewing the product ingredients before purchase and performing a patch test.

6. Contact Us

If you have any questions or concerns about our refund policy, please feel free to contact our customer support team through the contact information provided on our website.

At JadiandButy, we are dedicated to providing you with the highest-quality Natural Ayurveda products and ensuring your satisfaction. Your trust and happiness are our top priorities.

Thank you for choosing JadiandButy!

JADI & BUTY

Jadi & Buty Amlaprash, Your Daily Dose of Delicious Health

Creating a Health Conscious Lifestyle

At Jadi & Buty, our essence is entwined with the fusion of lifestyle and health. We are more than just a brand; we represent a lifestyle choice deeply integrated with the pursuit of wellness. Our mission is to harmonize the rich tapestry of traditional wisdom with the demands of modern living, crafting products that not only embrace ancient nourishment but also cater to a holistic approach to health.

We believe that a well-rounded lifestyle is the cornerstone of good health. It’s not just about what you eat, but the choices you make every day. Jadi & Buty aspires to be the bridge between tradition and contemporary wellness, offering products that not only nourish the body but also resonate with a mindful way of living.

Our commitment lies in not just providing exceptional traditional foods but in inspiring a lifestyle where individuals prioritize health and wellness. By choosing Jadi & Buty, you're not only embracing superior products; you're making a commitment to a lifestyle that celebrates heritage, fosters health, and aligns with a vision for a healthier world.

Join us on this transformative journey, where the blend of traditional wisdom and a health-conscious lifestyle redefines the way we nourish our bodies and souls. Jadi & Buty: where tradition meets mindful living for a healthier, more fulfilling life.

Our

Vision

Our vision is to skillfully revive traditional foods, offering superior choices amidst junk food. Bettering health, mood, and overall wellness by embracing cultural foods for a vibrant, healthier lifestyle.

Our

Mission

Jadi & Buty's goal: Spread Ayurvedic/homely remedies via easy, nutrient-packed products. impact, we offer healthier choices, enhancing lives with 'More in Less.'